“So while they may not want to do a full migration to an ERP system, they are looking for an efficient and customizable solution to meet their needs.” “We know how well QuickBooks meets the needs of small businesses, but we also know that businesses' needs grow as they become more complex,” said Kelly Vincent, QuickBooks Vice President of Mid-Market Small Business at Intuit. A lack of customization is one of the top disadvantages to their current system as noted by nearly half of businesses surveyed (47%).Īlmost half (48%) of mid-sized businesses with 10 to 100 employees say that they aren’t currently using digital tools designed for a business of their size.

Eighty-four percent of businesses report their current ERP system is too large to satisfy their specific business needs and 32% of the system’s capabilities go unused. Yet, nearly half of those businesses (47%) say they don’t use all of the ERP capabilities and feel they overpaid for solutions. For 49%, purchasing an Enterprise Resource Planning (ERP) system was a path to growth. QuickBooks surveyed 2 1,000 business owners with 10 to 100 employees in an attempt to understand how mid-sized businesses are leveraging technology to grow.

The findings come from a new survey of mid-sized businesses released today from Intuit (NASDAQ: INTU), the global technology platform that makes QuickBooks, TurboTax, Mint, Credit Karma, and Mailchimp. In fact, 79% of mid-sized businesses report they are underserved by digital tools designed for small businesses, yet large enterprise digital tools are overkill. Ninety-three percent of businesses with 10 to 100 employees say they have outgrown at least some of their digital tools or are paying for features of an Enterprise Resource Planning system that they don’t use 1. Intuit QuickBooks Survey Finds Mid-Sized Businesses are Increasingly Adopting Technology, Yet Finding the “Right-Sized” Tools Remains an Obstacle

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